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Booking system Valeria

01
What do we do if we have used all of our points? Can we buy more?

Points are assigned on an annual basis and will expire if not used by the end of the year. While you cannot purchase additional points beyond your allotment, the availability calendar offers flexibility. You have the opportunity to extend your trips or book spontaneous last-minute holidays for 0 points if a week remains available within 30 days of the booking's start date.

02
How do I book my stays?

Our intuitive booking system is designed in such a way as to benefit both long-term planners and those who prefer last-minute spontaneous holidays.It is a point based system, where weeks have been divided into four categories: from super peak to low season weeks. A week during the super peak season costs more points than a week in low season.All Homeowners get the same number of points per one share they own and are free to book whichever weeks they want every year. If you and your family decided to only book during super peak season you will have access to 7 weeks of holidays per year. If you only book during low season you and your family will have up to 12 to 19 weeks of holiday available. We expect that the average use will be 8-10 weeks per family per year with one share.Your points cannot be transferred to the next year. Points will expire if you have outstanding points at the end of the year.

03
Do I have to do a final cleaning myself?

No, this is taken care of by our local property managers. Every time you arrive in the home it will be cleaned to our 5* specifications.

04
Why are the points released in phases?

To avoid all families impatiently waiting for the specific time that we release the points we have come up with a better solution. The points will be released in batches. By doing it this way, everyone is able to save for their favourite holiday week in a stress-free manner.Because we release the points over a few weeks it completely removes the chaos and stress of booking your holiday weeks. It also allows flexibility for both long-term planning and spontaneous trips. If you cancel a holiday you will lose points as it prevents others from booking ‘uncertain’ weeks that you might want to reserve.

05
Can I always get the week I want?

There is plenty of room for everyone in the calendar - a total of 12 weeks on average per year, but you cannot be sure to always get your first choice. The weeks are weighted in relation to season and housing, which gives a fine balance in the utilisation. The booking system has a smart waiting list facility, which ensures that the homes are not empty if the owners wish to use them.We have developed a smart and simple booking system. The system is arranged so that it ensures a fair distribution of most popular weeks among Homeowners. The points are released in 3 batches, encouraging each Homeowner to prioritise their most desired weeks using the 1st batch, and so on with the following points releases. This ensures that each Homeowner has the opportunity to book the weeks that they desire, iThe booking system is also designed so that approximately 90% of the calendar is booked, with 10% remaining available for last-minute 0-point bookings, and any necessary upkeep to keep your homes in the best condition. 

06
How far in advance can I book?

You can book up to one year in advance.For completed collections points are released in 3 batches: May (12 points), August (12 points), and November (14 points) for bookings the following year. For building collections: Homeowners are allocated a pro-rated amount of points calculated based on the live dates of their homes. These are released a minimum of 10-weeks before their homes are holiday-ready.

07
How much does a stay for a week cost?

After each concluded stay you will receive an invoice based on the actual direct cost of the mandatory end of stay cleaning. It will include linen service so you do not need to worry about bringing towels or bed linen.The cost varies from property to property and where in Europe it is located. On average you can expect a final invoice to be in the range of €150 to €350 for a four person stay. We have a full rate card that will be shared with you, outlining the costs to expect for each property in your collection.

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contact us

Have questions or need assistance? Fill out the form below and we’ll get back to you promptly.

01
tell us about you
close

Thanks!

Begin your journey to second homeownership by arranging an introductory call with a member of our expert team.

02
thank you
This
Last question!

Would you like to book a call with out expert advisors?



This is a 30 minute discovery call with one of our expert advisors to determine if August would be a good fit for your needs. You can select a date and time that work best for you in your time zone.
Oops! Something went wrong while submitting the form.